Shipping Policy

 

At Addmax, we’re committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below to understand how we process and dispatch orders.

🚚 Order Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).
• Orders placed after 2 PM will be processed the next business day.
• In case of high order volume or special sales, processing times may be slightly extended.

📍 Shipping Coverage

• We currently ship across [India / specify regions].
• For remote or non-serviceable areas, we will contact you for alternate delivery arrangements.

⏱️ Estimated Delivery Time

Location Type	Estimated Delivery
Metro Cities	2–4 business days
Other Urban Areas	3–6 business days
Rural Areas	5–8 business days

 

Note: Delivery times may vary based on courier partner delays, weather, or other external factors.

💸 Shipping Charges

• Free shipping on all prepaid & COD orders

🧾 Order Tracking

• Once your order is shipped, you’ll receive a confirmation email and SMS with the tracking details.
• You can track your order anytime using the tracking link provided.

📦 Damaged / Lost Shipments

• If your package arrives damaged or appears lost in transit, please contact our support team within 48 hours of delivery.
• We will coordinate with our logistics partners and either replace or refund the order based on the situation.

❗ Incorrect Address Disclaimer

• Please ensure your shipping address is complete and accurate.
• We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

📞 Contact Us

If you have any questions about your order or shipping, feel free to contact us:

📧 Email: [ennessindia@gmail.com]
📱 Phone/WhatsApp: [+91-8920874183]
🕐 Working Hours: Mon–Sat, 10 AM – 5 PM

We're here to ensure your experience is seamless from checkout to delivery. Thank you for shopping with Addmax!